Frequently asked questions

Yes, every shade in the current edit is ₹99 — that’s the whole point. We keep prices low by selling directly online (no mall or retail markup), manufacturing in our own FSSAI-registered facility, and skipping celebrity ad campaigns and fancy packaging. The savings go to you, not to a middleman. And we back it up: COD available, so you can pay only after delivery, plus a 7-day return policy if you’re not happy. Prices are always shown clearly on every product page.

Orders are dispatched within 24 hours and delivered in 10–15 business days across India. You'll get a tracking update as soon as your order ships.

Yes. Pay in cash when your order arrives, or pay online with UPI, cards or net banking at checkout. COD is available on every order for a small fee of ₹59.

Changed your mind? You can raise a return within 7 days of delivery for a refund or exchange. Products must be unopened and in their original packaging. Reach out to care@gloss99.shop and we'll take it from there.

100% — GLOSS99 is cruelty-free and never tested on animals. We use clean, conscious formulas and list full ingredients on every product page.

Yes. Our lipsticks are formulated with soft-focus pigments for a transfer-resistant, comfortable wear that lasts through chai runs, meetings and nights out. Glosses give a juicy, glassy finish — reapply as needed.

Most users find our formulas gentle and hydrating, with Vitamin E for comfort. If you have very sensitive or reactive skin, do a small patch test first and discontinue if you notice any irritation.

Currently we ship within India only. We're working on international shipping and will announce it on Instagram and via email first.

You'll receive an email with your order number and a tracking link once your order ships. You can also contact care@gloss99.shop anytime for an update.